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This Privacy Policy governs the manner in which 1st Call Closers collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://1stcallclosers.com website (“Site”). This privacy policy applies to the Site and all products and services offered by 1st Call Closers.
Consent to receive text messages is never a condition of purchasing any product or service from us. Message frequency varies based on your account activity, typically a few messages per week. Message and data rates may apply depending on your mobile carrier plan. You can opt out at any time by replying STOP to any text message you receive from us. Reply HELP for assistance, or contact us at info@1stcallclosers.com or (503) 836-0917. We honor opt-out requests immediately. Mobile phone numbers and SMS opt-in data are never sold, rented, traded, or shared with third parties or affiliates for marketing purposes. Phone numbers are shared only with our messaging service provider (Twilio) strictly for the purpose of delivering the messages you have consented to receive.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.How we use collected information
1st Call Closers may collect and use Users personal information for the following purposes:- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site: We may use feedback you provide to improve our products and services.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.SMS / Text messaging
1st Call Closers sends informational and transactional text messages to two groups of people. First, prospective and current clients who opt in by checking the SMS consent box on our contact form at https://1stcallclosers.com/contact-us/, or by signing a Service Agreement or onboarding form that contains express SMS consent language. These messages may include quote follow-ups, onboarding document links, signed contract confirmations, and invoice notifications. Second, our own sales staff who enter their mobile number in their Closer CRM account settings and turn on SMS notifications. They receive follow-up reminders and a daily digest.Consent to receive text messages is never a condition of purchasing any product or service from us. Message frequency varies based on your account activity, typically a few messages per week. Message and data rates may apply depending on your mobile carrier plan. You can opt out at any time by replying STOP to any text message you receive from us. Reply HELP for assistance, or contact us at info@1stcallclosers.com or (503) 836-0917. We honor opt-out requests immediately. Mobile phone numbers and SMS opt-in data are never sold, rented, traded, or shared with third parties or affiliates for marketing purposes. Phone numbers are shared only with our messaging service provider (Twilio) strictly for the purpose of delivering the messages you have consented to receive.